Tag: online reputation

  • The One-Star Guy Doesn’t Matter

    The One-Star Guy Doesn’t Matter

    Every business owner remembers the bad review. Not the fifty glowing ones from the same week. The one-star review. You know the one… “Food was fantastic. Service was friendly. Parking was difficult. ★☆☆☆☆” Or… “Everything was perfect. It rained and were soaked when we got there. ★☆☆☆☆” There’s always one. The funny thing is, that…